Politique de Confidentialité pour Le Salon Élégance

Le Salon Élégance is committed to protecting the privacy and security of visitors and clients using our online platform and services. This policy outlines how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection

We collect information to provide and improve our services to you. This includes information you provide directly to us and information collected automatically when you use our site.

Information you provide: When you use our service to book appointments, register, contact us, or otherwise interact with our platform, you may provide us with personal information. This includes details such as your name, contact information (like address), and any specific requests or preferences related to the beauty services you seek (such as haircut type, coloring history, treatment needs). This information is necessary for us to schedule and provide the services you request effectively.

Information collected automatically: When you visit our site, certain information may be collected automatically. This includes technical data such as your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This data helps us understand how our site is used, maintain its security, and improve user experience.

Use of Data

We use the information we collect for various purposes:

- To provide and manage the beauty services you request, including appointment scheduling and service delivery.

- To communicate with you regarding your appointments, inquiries, or service-related matters.

- To operate, maintain, and improve our online platform and services.

- To understand how users interact with our site and enhance its functionality.

- To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing

We process your personal data based on several legal grounds:

- For the performance of a contract: Processing is necessary to provide the beauty services you book and receive.

- With your consent: We may process your data for specific purposes with your explicit consent, such as sending you promotional communications if you opt-in. You have the right to withdraw consent at any time.

- For our legitimate interests: Processing may be necessary for our legitimate business interests, such as improving our services, ensuring the security of our platform, and managing our operations, provided these interests do not override your fundamental rights and freedoms.

- To comply with legal obligations: We may process your data when required by law.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for these purposes, we will delete or anonymize it.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties only when necessary to provide our services or operate our business, such as:

- Service providers who assist us with platform hosting, technical support, or payment processing. These providers are contractually bound to protect your data and use it only for the purposes we specify.

- Legal and regulatory authorities when required by law or to protect our legal rights, prevent fraud, or ensure the safety of our users or the public.

Your Rights

Under data protection laws, you have certain rights regarding your personal data:

- Right of Access: You have the right to request a copy of the personal data we hold about you.

- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.

- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

- Right to Object to Processing: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller where technically feasible.

- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

Le Salon Élégance
12 Rue de Rivoli,
75004 Paris, Île-de-France, France